Privacy Protection

Baje 365 Privacy Policy — Our commitment to protecting your information

You have the right to know how secure your personal data is at Baje 365. This Privacy Policy clearly sets out what data we collect, why we collect it, and how we keep it safe. No hidden agendas.

Last Updated: January 2026

Our Core Privacy Principles

Baje 365 puts user privacy first — six core commitments

SSL Encryption

Every transaction and piece of personal data you share is protected with 256-bit SSL encryption. No third party can access your data.

We Do Not Sell Your Data

Baje 365 never sells or rents your personal data to third parties. Your information is used solely to improve the service we provide to you.

Secure Data Storage

All user data is stored on secured servers. Regular security audits and firewall protection are maintained.

Your Control

You have full rights to view, correct, or delete your data at any time by contacting our support team.

Cookie Transparency

We are clear about which cookies are in use and why. You also have the option to disable non-essential cookies at any time.

Minor Protection

Baje 365 never collects data from anyone under 18. If a minor is identified, their account is terminated immediately.

Full Privacy Policy

Baje 365's Privacy Policy details our commitment to protecting your personal data. Please read this document carefully — our 24/7 support team is available for any questions you may have.

1 What Data We Collect

When you register and use Baje 365, we collect certain specific information. This data is collected solely to provide you with the best possible service — for no other reason.

Below is an overview of the types of data we collect:

  • Full name, date of birth, and national ID number (for KYC verification).
  • Mobile number and email address (for communication purposes).
  • Bangladeshi mobile banking details — bKash, Nagad, or Rocket number (for payment processing).
  • Device information: IP address, browser type, operating system, and login timestamp.
  • Gaming and betting history — transaction records and account activity.
  • Support chat and communication history.

We never collect your full mobile banking PIN or password. Baje 365 will never ask for any payment gateway PIN or OTP.

If you browse the website without registering, we only collect anonymous statistical data (e.g., page views, browser type). This information is not linked to any individual.

2 How Your Information Is Used

Baje 365 uses collected data only for specific, defined purposes. The core principle of our privacy policy is to never use your data beyond what is strictly necessary.

Types of Information Purpose of Use Legal Basis
Identity Information Account Verification & KYC Legal Obligation
Contact Information SMS / Notifications Contractual Requirements
Payment Information Deposit & Withdrawal Processing Contractual Requirements
Device Information Fraud Prevention & Security Legitimate Interest
Gaming History Responsible Gaming Monitoring Legitimate Interest

We also use collected data to improve platform performance, personalize promotional offers, and respond to lawful requests from law enforcement authorities.

3 Who We Share Your Information With

Baje 365 never sells your personal data to third parties. However, data may be shared in certain specific circumstances to deliver our services.

  • Payment Processors: bKash, Nagad, and Rocket — used solely to process transactions.
  • Technology Providers: Hosting and cybersecurity — for technical services only.
  • Game Software Providers: The minimum data required to keep games running.
  • Law Enforcement Agencies: Only when required by a court order or legal obligation.
  • Anti-Money Laundering: To regulatory authorities for AML compliance.

All third-party providers are required to sign a confidentiality agreement with Baje 365. They may not use your information for their own purposes.

4 Cookie Policy

Baje 365 uses cookies on its website to enhance your experience. Cookies are small data files stored in your browser. We use the following types of cookies.

  • Essential Cookies: Used to maintain your login session and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytical Cookies: To understand which pages are used most — on an anonymous basis.
  • Performance Cookies: To improve site loading speed and overall performance.

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit some features of the site.

We do not use any ad-tracking or third-party marketing cookies. Your browsing habits are never shared outside the platform.

5 Data Protection Measures

Baje 365 uses industry-standard security technologies to protect your data. Our technical and organizational safeguards are detailed below.

  • 256-bit TLS/SSL encryption — applied to all data transfers.
  • AES-256 encryption — for sensitive data stored permanently.
  • Two-factor authentication (2FA) — required for account access.
  • 24/7 security monitoring and automated threat detection system.
  • Regular third-party security audits and penetration testing.
  • Data backup and disaster recovery plan.
  • Strict data access controls for staff — only those who need it can access your data.

In the event of a security breach, Baje 365 will notify affected users within 72 hours and take immediate protective measures.

6 Your Rights

As a Baje 365 user, you have full rights over your own data. We respect these rights and are committed to fulfilling them in a timely manner.

Right to Access Your Information

You can request to see what information we hold about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your information under certain circumstances.

Right to Restrict Processing

You may request that we stop processing your information for specific purposes.

Data Portability

You may request an export of your data in a standard, portable format.

Right to Object

You may object to your information being used for marketing or analytical purposes.

We will process all rights requests within 30 days. Complex cases may take up to 90 days — we will notify you in advance if this applies.

7 How Long We Retain Your Data

Baje 365 does not retain your data longer than necessary. Retention periods for different types of data are outlined below.

  • Account Information: Up to 5 years after account closure (as required by law).
  • Transaction Records: 7 years (as required under anti-money laundering regulations).
  • KYC Documents: 5 years after account closure.
  • Support Chat Logs: 2 years.
  • Website Logs (IP address, etc.): 90 days.
  • Marketing Preferences: Immediately upon withdrawal of consent.

Once the retention period expires, your data is securely and permanently deleted — with no possibility of recovery.

8 Third-Party Services & Links

Baje 365 works with a number of trusted third-party service providers to operate the platform. All partners are bound by strict confidentiality agreements.

  • Payment gateway providers — they receive only the information necessary to complete a transaction.
  • Game software providers — use only the minimum data necessary to run games.
  • Cloud hosting providers — access encrypted data only.
  • Customer service software — processes data for support purposes only.

No third-party service provider may use or transfer your data elsewhere without Baje 365's authorization. Any breach of contract will result in immediate termination of the partnership.

9 Minor Protection

Baje 365 is an 18+ platform. We do not collect information from or provide services to anyone under 18.

  • Age verification is mandatory at the point of registration.
  • Age is verified through the KYC process.
  • If a minor is identified, the account is immediately suspended and any deposited funds are returned.
  • Parents can report suspicious accounts — we will investigate.

If a parent believes their child is using Baje 365, please contact our support team immediately. We will take prompt action.

10 Policy Changes & Contact

Baje 365 may update this Privacy Policy as needed. For significant changes, users will be notified via SMS to their registered mobile number or through an in-platform notification.

Continued use of the platform after any update constitutes acceptance of the revised Privacy Policy. We recommend visiting this page regularly to stay informed.

For any privacy-related questions, complaints, or data requests, please get in touch with us: [email protected]

This Privacy Policy is provided in Bengali for your convenience. In the event of any dispute, the English version shall be considered the authoritative version.

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